Stitch Fix Sucks

Jaime gave a very generous gift certificate to try Stitch Fix - an online service that will send you clothes in the mail for a styling fee that can be used to cover cost of any purchase I make if I like the clothes.  The concept is great but after 3 tries so far, I have found them to suck on execution - poor quality control and bad customer service and pretty over-priced clothes.

Styling fee is $20 and all clothes are $48 and up to $88 for the cheapest options. More expensive option can go up to a few hundred dollars.   That's okay if the clothes were good but here were the issues

1. Poor quality - My 3rd "fix" arrived and I like one of the pieces but it had black fuzz all over it.  I emailed to see if they can send me another one. They said they can't but said they will offer me a dry cleaning discount.  I had to ask again how much and they said $10 for this $48 piece.
   
2. Bad customer service - I emailed back to tell them the fuzz probably won't come out with dry cleaning and I am going to return everything.  I also requested my $20 styling fee refunded.  They agreed.  I sent back the clothes and then nothing happened.  I had to email them a 3rd time to ask for the refund and then they did it.
3. Bad to worse customer service - After thinking about it, I decided I really don't want to try any more "fixes," I rather get a check for the $80 credit I still left or have it refunded to Jaime's card.  and this is what they wrote me.  " Hi Lei, Unfortunately we are unable to refund credits after they've already been purchased. Let us know if you would like us to cancel and deactivate your account and we will do so accordingly. Have a great weekend!"  I don't about you but this sounds like once you decide to try them, they will hold your money hostage. Worse, they will offer to cancel your account promptly so that they can just keep the money.  

I don't care how much more funding this company has gotten.  They are no BirchBox.  What is supposed to be a convenient, fun experience turned out to be time consuming and down right frustrating.  I have no other choice but to schedule another "fix" in order to spend the rest of my credit.  I don't recommend trying them.

Lei

 

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Cell  - 415 225-3413 |  www.linkedin.com/in/leihan | @leihan @bemycareercoach
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"Vision without action is a daydream; action without vision is a nightmare!"

I love bikram yoga

It was a typical Monday night. I feel a little tired but gets Into my yoga outfit anyway so I would be incented to go.

I eat dinner and feel more tired and begin to have an internal debate - maybe I am just too tired to go to yoga. Maybe I should rest since its cold flu season. Maybe....

Well my logic prevailed. 99% of the time after such a debate and I decide to go anyway I feel awesome afterwards.

Well now I just finished class. I feel accomplished and relaxed. So glad I showed up today

Lei

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Isabel gets orange belt

We are so proud of isabel who tested this sat and got orange belt. She and another boy are the most senior of all the karate classes - total about 50 kids.

We are glad she still like it and she is proud of herself to keep learning and achieving in this.

Lei

I am so giddy

I was inviting a friend of mine to write a guest article on my career success blog. She totally agreed but that's not the best part.

The best part is two months later she told me a friend of her in Florida sent her a website to read and it was my site. I am reaching more people than ever.

Lei
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Just finished day 21 of the 30 day plank challenge

The girl in this photo is not really doing the plank right but the challenge is interesting. Tomorrow I have to do a three minute plank. Wish me luck.

Lei

Nice brunch with some Stanford friends

We have meant to get together for awhile now. For one reason or another, its been two years before we actually made it happen. Better late than never.

In this photo are two of my friends from Stanford.
- Mike and I met freshman year. We lived in the same dorm and have been friends ever since. Cathy and Cedric are his wife and 13 months old son
- Olympia and I met through taking numerous electrical engineering classes together at Stanford. I think we were two of the seven women in our class. Haha

We will make a effort to see each other more often. Next year is our big reunion year. Can't believe it.

I love having two kids

Look how much fun they are having just rolling around in bed together. We are blessing with such happy kids.

Spider Ling

Diwali is NOT a women's holiday

Imagine my surprise when someone told me he true meaning of Diwali. It is basically India new year holiday of lights

I have mistakenly thought for the last two years that it was India's women's holiday because my girlfriend Ena always hosts an all women's gathering to celebrate Diwali. I just assumed... well that Diwali must India's women day.

Oops. Well now I know. We had fun today at her house

Isabel finishes her first season of soccer

She had a lot of fun and the team spirit was great. Hopefully my dad can teach her and me some good drills to practice when he visits during Xmas.

What Chinese means - Obviously created by a Chinese person

____________________________________________________________________

Cell  - 415 225-3413 |  www.linkedin.com/in/leihan | @leihan @bemycareercoach
Websites - www.bemycareercoach.com | www.rwomarketing.com | 

Facebook page - www.facebook.com/bemycareercoach - Support me by clicking LIKE on page

"Vision without action is a daydream; action without vision is a nightmare!"

Happy Halloween

Happy Halloween.  This year, Isabel is the fire princess and Alexis is the little bunny.  ;-)

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What I learned from my china trip

I learned that I have a really fun loving, creative, caring extended family.  I think I always knew that to some extent but this time I was able to experience it more since we all travelled together

I learned I will always miss my Chinese extended family. I like it that my Chinese heritage and language skills are still strong inside me. I tend to store it in a box when I am back in the US since I am always so busy with kids work life.  But I realized I don't feel complete unless I can also maintain my closeness with my family in china.  I am glad I spent time with them.

I am learning from my big sister - cousin weiwei that there is always a way to speak with wittiness and humor yet address serious subjects.  She is a master at this and can make me laugh, care for me and point out ways i can improve all in a few sentences in a way that I can listen to and appreciate.  She can do this with everyone in our family and its brilliant.  Fundamentally I know my big sister has a huge heart and gives generously.  I learned a lot from her on this trip and hope to learn more on we chat and when she visits me.

I learned that I am blessed with good fortune and good friends in my life.  My visit to shanghai with friends really warmed my heart.  We had a blast and can still have deep conversation even after years of not seeing or talking to each other

I learned that time and experiences are the most precious things in life more than money.  I have come to know that lately but I really felt the richness in my life during this trip.

I learned how lucky I truly am to have such a supportive loving husband who encouraged me to go on this trip. I am grateful for how he has helped me grow everyday. ;-).

I learned that when I look for the good in people and in situations no matter what, I enjoy life more. 

I learned that when I don't try to over-plan or worry, things tends to fall into the place the way they should be ;-)

I am learning that just because I feel any physical discomfort from jet lag, bad sleep etc doesn't mean I have the right to have a bad mood and distribute my discomfort to others.  I can still choose to be good humored even in discomfort.  I see my big sis do this with grace. I am still learning.  This is one only child trait I know I have that is hard to break but I am working on it.

I learned its important to appreciate others for all that they do for me and for my parents.  The more I appreciate the world and my loved one in it, the more beautiful life is.  ;-)

Last but not the least, I learned blogging is super therapeutic especially on a trip like this.  ;-). I can rabble for hours as you can see. 




Lei

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Juicy super sweet mini pineapples

We had these in Xiamen on our way to the airport. They sell them peeled for $0.50.  It was delicious and super sweet.





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Air china vs. United airlines

I am surprised to say this but I prefer Air china over united now flying to and from china.

- the food is way better on air china although one drawback is only serve two meals for a 12 hour flight.  United serves 3 but really bland meals.

- bathroom is cleaner on air china with air freshener and frequent cleaning.  United does not really keep up the cleaning for a long flight. 

- allows for two luggage check in free instead of only one on united. 

for both flights, I was impressed at how fast I could get out of the airport even with checkedin luggage.  It was under 45 minutes including going through borders, customs, and picking up luggage.  This used to take 2 hours.  Efficiency has definitely improved at the airport or maybe I was lucky.  Either way, that part was great :-)

a few tips on flights

1.  book an aisle seat closer to the back of the plane.  More likely to get a whole row to yourself as most people prefer aisle seats.  You can also move once everyone has boarded

2.  bring some food to eat as even if air china food is good, they only serve two meals.  you will be hungry in between if you didn't bring your own food.  You can ask for an extra and they will give it to you if they have any left over.

3. drink a ton of liquids as airplanes tends to suck up all moisture from your body.  This is why I love noodle soup after flying. :-)

Lei
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